FAQs
What Shipping Methods Are Available?
All orders will be shipped via United States Postal Service
How Much Does Shipping Cost?
We offer $4 flat rate shipping regardless of location in the United States. Unless you spend $50, and then it's free! Wooo hoooo.
Do You Ship Internationally?
Sorry! Online sales and shipping are only available within the United States.
How Long Will It Take To Get My Package?
Package delivery times vary depending on geographic location. All orders are fulfilled within three business days of being received.
ORDERS & RETURNS
Who Should I Contact If I Have Any Questions?
You can email us at erin@ruralroutelife.com.
How Can I Cancel Or Change My Order?
Feel free to email Erin directly at erin@ruralroutelife.com, and we'll be happy to help if the order hasn't shipped yet!
How Do I Track My Order?
Tracking information will be included in the notification email that is sent to you once your order has shipped.
How Can I Return A Product?
Rural Route goods can be returned within 20 days of receipt if they're in new/unused condition. Please email us at ruralroutebrand@gmail.com, and we can start the return process.